UPDATE: May 18, 2020:
Now that the store is open again (with safety measures in place), we are focusing once again on the in-store customer experience. Of course, if you are out of the area (or if you are still unable to shop in person for any reason) we will gladly help fulfill your requests by phone and email; we just don’t have staff dedicated to that purpose. On a case-by-case basis, we can still accommodate curbside pickup. Shipping is also an option.
You can call the store during our operating hours and speak to any associate to place your order
Monday – Saturday from 9:30 – 5:30
Sunday from 11:00 to 4:00
Hello friends!
This is certainly an unusual time that none of us has probably ever experienced. As you know, the store was ordered closed by the governor as of March 23rd. We have had several requests for ways that our customers can still make purchases so this is what we’ve come up with.
On Mondays, Wednesdays, and Fridays we will be in the store between 10 am and 2 pm. During this time, we will be available for phone orders. Just give us a call at 541-955-5311.
Alternately, you can place your order by email ( hello@thekitchencompanygp.com )and we will pull it and prepare it for you. If you email, be sure to include your phone number so we can complete the payment information over the phone.
We will deliver your order if you live within about 5 miles of the store. For those further away, we will ship your order and split the exact shipping cost with you 50/50.
A few of you have requested curb-side pick up but, after further research, we have discovered that we are not allowed to operate that way.
Returns will have to wait until we’re back to business as usual.
We ask that you please bear with us during this time as we all get used to doing business a little differently for awhile. We are sure that you are also looking for things to get back to normal. Until that time, we thank you for your continued support and kind words!
Sincerely,
Frank Wright and Roy Heinzle